How Order Tracking Works
OVERVIEW
Find shipment status, carrier information, and tracking details for shop orders.
HOW TO
1. Open My Prophetic Corner and locate the relevant shop order.
2. Check the order status for processing, completed, shipped, refunded, or another current state.
3. When fulfillment staff add carrier and tracking information, use the tracking reference shown on the order or notification.
4. If tracking has not updated after the carrier acceptance window, contact Support with the order number.
IF SOMETHING IS WRONG
Open Help & Support and include the affected screen, the action you attempted, any order/session/ticket/reference number shown, and a screenshot when useful. Never send passwords, full card numbers, PayPal secrets, or authentication tokens.