Why a Coach Application May Need More Information
OVERVIEW
What to do when the review team requests clarification or additional application materials.
HOW TO
1. Open the application notice or related support message.
2. Read exactly what information is missing or needs clarification.
3. Reply with only the requested materials and identify the application if a reference number is provided.
4. Do not start a second application unless staff instruct you to do so.
5. Wait for the next application-stage update after submitting the requested information.
IF SOMETHING IS WRONG
Open Help & Support and include the affected screen, the action you attempted, any order/session/ticket/reference number shown, and a screenshot when useful. Never send passwords, full card numbers, PayPal secrets, or authentication tokens.