Understanding Session Statuses
OVERVIEW
What completed, canceled, no-show, reopened, and related session statuses mean.
HOW TO
1. Open the booking or session record in My Prophetic Corner.
2. Completed means the platform considers the service finished.
3. Canceled means the session was ended before normal completion; refund or credit treatment depends on the circumstances.
4. No-show indicates one party did not attend according to the recorded session history.
5. Reopened means staff restored the session record for additional handling or correction.
6. Contact Support if the status does not match what actually happened.
IF SOMETHING IS WRONG
Open Help & Support and include the affected screen, the action you attempted, any order/session/ticket/reference number shown, and a screenshot when useful. Never send passwords, full card numbers, PayPal secrets, or authentication tokens.