What happens if I had a poor session?
You may leave an honest verified review after the session is completed. If you are also requesting assistance, a refund review, or investigation of coach conduct, submit a Support ticket rather than relying on the review alone.
Support can connect your ticket to the session, coach, order, refund case, and review when needed. A low rating does not automatically create a refund or disciplinary action; service concerns are reviewed using the underlying session records and applicable policies.