The PropheticCorner
The Prophetic Corner

Knowledge Base

Knowledge Base

Answers from The Prophetic Corner

Find help with accounts, bookings, payments, coaches, rewards, orders and the platform.

Contact Support
← All articles

What Happens If a Customer Reports a Problem With a Coach

OVERVIEW
A report about a coach is reviewed using the actual booking, session, messages, payment and support information available to The Prophetic Corner.

HOW TO REPORT A CONCERN
1. Open Help & Support.
2. Create a ticket and include the session or order number when available.
3. Explain what happened without sharing passwords or full payment-card numbers.
4. Support may ask follow-up questions or route the issue for additional review.

IMPORTANT
A review and a support ticket serve different purposes. Use a review to describe your experience; use Support when you need action or resolution.

Help & Support