I Paid but Do Not See My Booking
OVERVIEW
What to do when payment appears complete but the appointment is missing.
HOW TO
1. Check My Prophetic Corner for the booking record.
2. Check your transaction confirmation for an order or payment reference.
3. Do not pay again for the same appointment while the first payment is being investigated.
4. Open a Billing or Booking support ticket and include the payment reference, coach, service, and intended time.
IF SOMETHING IS WRONG
Use Help & Support to open a ticket when the screen does not behave as described. Include the affected screen, what you were trying to do, what happened, and any order, booking, session, ticket, or payout reference shown on the screen. Never send passwords or full payment-card numbers.