How Coach Lifecycle Affects Services and Available Now
OVERVIEW
What coaches can expect when their account is active, on leave, inactive, or reactivated.
HOW TO
1. Active and probationary coaches can use eligible services subject to admin restrictions and normal availability settings.
2. Temporary Leave or Inactive status pauses eligible services and live availability so new sessions are not accepted.
3. Departure or termination closes active service availability while preserving historical sessions, reviews, and payout records.
4. When reactivated, review your services, schedule, payout information, and Available Now status before taking new customers.
5. Contact Coach Operations if the displayed lifecycle status does not match what you were told.
IF SOMETHING IS WRONG
Use Help & Support or the Operations Inbox when the screen does not behave as described. Include the affected screen, user/coach/order/session reference, expected result, actual result, and any visible error. Never place passwords, API secrets, full payment-card numbers, or private phone numbers in tickets or notes.