Wallet Top-Up: Adding Funds When Available
OVERVIEW
How to add funds to an internal balance when the wallet feature is offered.
HOW TO
1. Open Wallet Top-Up from your account.
2. Choose the amount you want to add.
3. Complete the payment using the offered processor.
4. Confirm that the wallet balance updates before using it for another transaction.
5. If payment succeeds but the wallet does not update, do not top up again; contact Billing support.
IF SOMETHING IS WRONG
Use Help & Support to open a ticket when the screen does not behave as described. Include the affected screen, what you were trying to do, what happened, and any order, booking, session, ticket, or payout reference shown on the screen. Never send passwords or full payment-card numbers.